inquiry
■For inquiries regarding order details/products/shipping/stock, please contact customer support.
For product malfunctions, initial defects, frequently asked questions, and how to use the product, please see the "Frequently Asked Questions" below.
- Airbrush Handpiece (PROFIX/RAYWOOD) Frequently Asked Questions
- WPL JAPAN FAQ
- Frequently asked questions about the pen tablets "KUMADORI" and "TSUKISHIRO"
- User Guide
- Information
[Customer Support]
If you cannot find a solution in the FAQ, please contact us using the form below.
Business hours are 8:30-16:00 on weekdays , closed on Saturdays, Sundays and public holidays .
*If you contact us on a weekend or public holiday, we will respond on the next business day or later.
* If you do not receive a reply to your inquiry , please check your settings for receiving emails from designated domains.
Our emails are sent from the "@raywood.jp" domain, so please make sure to allow receiving emails.
Also, please check your spam folder as the email may have been sorted into it.
■ Regarding corporate transactions
We wholesale our products to brick-and-mortar stores only.
*We do not accept sales on e-commerce malls.
If you would like to receive materials regarding product transactions , please contact us using the form below.
A sales representative will contact you later.
*If you contact us on a weekend or public holiday, we will respond on the next business day or later.
*The above only accepts corporate inquiries regarding product transactions.
We cannot respond to inquiries from anyone other than corporate entities.
